Most of the time at church we are like a big happy family. However even in very happy families people can have a bad day and even people we know and trust can upset us. We want to help everyone have good days all of the time. We try to make sure that people who have jobs in the church always behave well and in a way that is helpful to you. We never want anyone or anything in church to frighten you, confuse you or worry you. It is important that you tell us if something is upsetting you or if you are feeling worried about something that’s happening or something somebody is doing. We have specially trained people who you can talk to and who you can ask for help. These people are good at safeguarding. This means they look after everyone’s safety. Caring for people is a very important part of our Christian life.
The people who can help you are the parish priest or the parish safeguarding officer. You can contact St. Thomas’ safeguarding officer, Sheila Lamming, Tel: 01673 842275 or the Diocesan Safeguarding Officer, Debbie Johnson, Tel: 01522 504080. If you wish to speak to someone outside the church you can contact the diocesan safeguarding team – their contact details are available here. There is also information there about other places from where you can get help or advice.
Out of Hours Emergency
During office hours:
Out of hours emergencies:
Contact centre is open between 8.30am and 5pm Monday–Thursday and 8.30am and 4.30pm on Fridays (except Bank Holidays).
Adult social care in North East Lincolnshire is provided by Focus independent adult social work. If you need adult health and social care support, advice or information call the Focus Single Point of Access (SPA) anytime on 01472 25 62 56 or visit the Focus website for more details.
The SPA is available 24/7 all year round, including Bank Holidays. The staff are based locally and have local knowledge. Health (including Nurses and Therapists) Social Care and Mental Health professionals are available for advice and support. The SPA also hosts the out-of-hours GP service; please telephone 01472 25 62 56
Services 4 me is also available for anyone who lives and works within North East Lincolnshire who would like to access the same information, advice and guidance online. The website is a one-stop directory for all adult health and social care needs within North East Lincolnshire. The website contains information regarding different services in the area as well as events within the local community.
FFAP – Families First Access Point
You will be transferred through to a Qualified Senior Social Worker from the FFAP (Families First Access Point) team. If there is nobody available to take your call, a member of the Business Support team will take your contact details and pass them on to the FFAP team. A Senior Social Worker will then call you back and talk to you about your concerns in confidence. If the child you are calling about is in immediate risk of harm, that worker will apply appropriate safeguarding procedures. If the child/ren requires support from another area of children and family services, a FFAP worker will pass your call to our Early Help Practitioners who will listen to your concerns, and provide you with IAG or support in developing your own single assessment to access Specialist Early Help provision.
If you would like to report a concern about a child from 8.30am to 5.00pm, please contact Children’sServices on 01472 32 62 92 (option 1).
Children Assessment & Safeguarding Service run the Out of Hours Service, which you can contact on 01472 32 62 92 (option 2). This service is an EMERGENCY ONLY service open from 5.00pm–8.30am. Please only contact the Out of Hours Service if you have a concern whereby a child is at immediate risk of harm and the call cannot wait until the following morning when a Social Worker from FFAP will be available to take your call.
Emotional Support:– If you are feeling suicidal, it is important to talk to people about your feelings.
You can talk to:
Helplines available when you want someone to talk to.
CALM – Campaign against living miserably
Call: 0800 52 52 52
(5pm to midnight, 365 days a year)
SANEline (open between 6pm and 11pm)
Survivors of Bereavement by Suicide (SoBS) Lincoln branch
CRUSE – local and national bereavement care